Shipping Information
Everything you need to know about our shipping policies, rates, and delivery times
Shipping Options
Standard Shipping
Economical option for non-urgent deliveries. Tracked and insured.
Express Shipping
Faster delivery with priority handling. Ideal for urgent orders.
Same-Day Delivery
Available in select areas for orders placed before 12 PM.
Shipping Rates & Times
* Free shipping on orders over R1000 within domestic regions
Order Tracking
All shipments include tracking. You will receive a tracking number via email once your order ships. Track your package through our portal or the carrier's website.
International Shipping
We ship worldwide. International orders may be subject to customs duties and import taxes, which are the responsibility of the recipient.
Shipping Insurance
All shipments are insured against loss or damage during transit. Premium insurance available for high-value items.
What to Expect
- 1.Order placed and confirmation sent via email
- 2.Order processed and prepared for shipment (1-2 business days)
- 3.Shipping confirmation with tracking number sent
- 4.Package in transit with real-time tracking updates
- 5.Delivery to your specified address
Important Information
- Orders are processed Monday-Friday, excluding holidays
- Shipping times exclude weekends and public holidays
- Incorrect address may result in additional shipping fees
- Failed delivery attempts may require pickup from depot
- Signature may be required for high-value orders
Questions About Shipping?
Our customer support team is here to help with any shipping inquiries
Contact Support